Bad debt recovery is the process of collecting payment on a receivable that was previously written off as uncollectible and recording that collection in the accounting records. When a business concludes that a customer's account balance will not be paid — after exhausting collection efforts or determining the customer has become insolvent — it writes the amount off as a bad debt expense. If the customer subsequently pays all or part of that balance, the collection is a bad debt recovery. It reverses the earlier loss recognition, creating income in the period the payment is received.
Companies use one of two methods to account for uncollectible accounts. Under the direct write-off method, the company records bad debt expense only when a specific account is conclusively identified as uncollectible, by debiting Bad Debt Expense and crediting Accounts Receivable. This method is simple but violates the matching principle under GAAP because it recognizes the expense in a different period from the revenue it relates to. Under the allowance method, the company estimates uncollectible amounts at the end of each accounting period, recording a debit to Bad Debt Expense and a credit to Allowance for Doubtful Accounts. When a specific account is later written off, it reduces the Allowance rather than hitting expense again. The allowance method is required by GAAP for companies with material receivables.
Under the allowance method, a bad debt recovery requires two entries. First, the original write-off is reversed to reinstate the receivable: debit Accounts Receivable and credit Allowance for Doubtful Accounts. Then the cash receipt is recorded: debit Cash and credit Accounts Receivable. This two-step process ensures the customer's payment history is accurately reflected and that the allowance balance remains meaningful.
Under the direct write-off method, the recovery is simpler and more direct. The cash receipt is recorded as income: debit Cash, credit Bad Debt Recovery (or Bad Debt Expense). The earlier write-off is not reversed because it was expensed directly rather than flowing through an allowance account.
Under the IRS tax benefit rule, a bad debt recovery is taxable in the year collected if the original write-off generated a tax deduction. If a company wrote off a $5,000 receivable in 2023 and claimed it as a bad debt deduction on its tax return, then collected $3,000 from that customer in 2025, the $3,000 is taxable income in 2025. The logic is neutrality: the company benefited from the deduction in 2023; recouping the amount without recognizing income would produce a double benefit. If no deduction was claimed for the original write-off — for example, if the company used the direct write-off method but the loss was not deductible under its tax method — the recovery is not taxable because no prior tax benefit was received.